-Any contact that has been imported via the back end sync to Google,
the information for those users shows up properly with all of their contact info.
By properly, as in - the user's First Name, Last Name, phone number, email etc. is correctly displayed.
But when you add an individual via the directory in Google and click add to my contacts (through browser),
that user's information in the local contacts of the phone only has the email address displayed and nothing else.
-This is a known behavior from Google. It will only copy over the email address when retrieving it from the Directory. There's a current FR that for the client to vote https://connect.googleforwork.com/ideas/5290
The voting looks promising and potentially the product development, engineering team will consider it in future road maps
For more info: https://mavenwave.zendesk.com/agent/tickets/6782
Google Case ID - #12099800
Update: Feature request is made. Still no solution yet.