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Samu Thomas

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  • Submitting a ticket request through the web portal at Mavenwave

    Here's how to submit a ticket through our support portal. First, visit https://support.mavenwave.com (you're probably already here!) Click on 'Submit a request' in the top right corner Fill in the ...

  • Transfers

    Reseller's domain name: Affected domain name (if applicable): Issue description: Steps taken so far to troubleshoot: Is the issue reproducible on a different machine, operating system, browser, dev...

  • Reseller Support Issue

    Reseller's domain name: Affected domain name (if applicable): Issue description: Steps taken so far to troubleshoot: Is the issue reproducible on a different machine, operating system, browser, dev...

  • Reseller Console Issue

    Reseller's domain name: Affected domain name (if applicable): Issue description: Steps taken so far to troubleshoot: Is the issue reproducible on a different machine, operating system, browser, dev...

  • Product Eligibilitiy

    Reseller's domain name: Specify product that you are having issues with: Issue description: Steps taken so far to troubleshoot: Is the issue reproducible on a different machine, operating system, b...

  • Other Reseller Issues

    Reseller's domain name: Affected domain name (if applicable): Issue description: Steps taken so far to troubleshoot: Is the issue reproducible on a different machine, operating system, browser, dev...

  • Monthly Post-pay Billing

    Reseller's domain name: Affected domain name (if applicable): Issue description: Steps taken so far to troubleshoot: Is the issue reproducible on a different machine, operating system, browser, dev...

  • Application and deployment

    Reseller's domain name: Issue description: Which user are you logged into while experiencing the issue? (ex. username@domain.com) Steps taken so far to troubleshoot: Is the issue reproducible on a ...

  • Annual Pre-pay Billilng

    Reseller's domain name: Affected domain name (if applicable): Issue description: Steps taken so far to troubleshoot: Is the issue reproducible on a different machine, operating system, browser, dev...

  • Google+ moblie app

    Issue description: Affected username(s): Device type, OS Type and Version: Google+ App Version: App used if not Google+ standalone app: Steps to reproduce the issue: Date and time of issue: Please ...