Gathering Android Device Logs

Occasionally issues with Android require us to inspect Android device logs. Here's how to save them.

1. On your device, go to 'Settings' > 'About phone' or 'About tablet'. 
2. Locate 'Build number' and tap it continuously until it says "You are now a developer". 
3. Go back to 'Settings', and then 'Developer options'. 
4. Find 'Bug report shortcut' and enable it. This may be called 'Power menu bug reports' or 'Include bug reports in power menu'. If the option is grayed out, you may need to enable 'USB debugging' first. 
5. Leave the settings screen and reproduce the issue you're having once again. 
6. Press and hold the power button for a moment until you see the power menu, and then press 'Take bug report' or 'Bug report'. 
7. Confirm that you want to take the bug report when prompted. 
8. Wait until the bug report is captured, noting that it may take a minute or two on older devices. Once it's finished, it'll be visible in your notifications bar by swiping down from the top of the screen. 
9. Tap the bug report, and if prompted, confirm that you want to share it. 
10. When asked where to share the report, you can choose 'Save to Drive' to upload it to your Google Drive, or save the file elsewhere if you're unable to sign in with your Google account. 
11. Once you have the bug report from your device, please add the file or a Drive link to the file to this ticket
12. To disable developer options, return to 'Settings' > 'Developer options' and turn it off using the toggle at the top.